Reliable
Keeping systems running.
SST support at Bank Mandiri · server monitoring at Pertamina EP
Support Engineer at PT. Bank Mandiri · BNSP-certified QA
Areas of expertise: Software Testing, IT Support, IT Consulting, UI/UX Design, System Analyst, Cyber Security, Digital Forensics
Cum laude Informatics graduate from ITS and BNSP-certified QA. Experienced in IT support, digital transformation consulting for banks, and test automation.

Expertise
// about

I learned IT from many sides in a short time: support at Pertamina EP, computer administrator at BNNK Pasuruan, digital transformation and data-protection consulting for banking clients, and BNSP-certified QA. I understand the tech and I'm used to explaining it to business teams.
Keeping systems running.
SST support at Bank Mandiri · server monitoring at Pertamina EP
Bugs found before users find them.
BNSP-certified QA · 10 testing modules
From networks to code.
ITS network lab admin · 5 IT roles
Technical work business teams can follow.
Consultant for Bank Sulselbar & Bank Maspion
// how i work
My experience spans the whole product cycle, so I understand how each stage affects the next.
Requirements, business flows, UML.
SMAN 2 · Veda Praxis
UI/UX, user flows, prototypes.
Figma
Web, APIs, and cloud backends.
Python · JS · GCP
From manual to automation.
BNSP · WebdriverIO · k6
Monitoring and daily support.
Bank Mandiri · Pertamina EP
// skills
A broad IT foundation with a specialty in quality assurance and operations.
// tech stack
The programming languages, testing frameworks, and apps I work with.
languages · 8
testing · 8
infra · 6
tools · 6
// experience
Jul 2026 — Present
Officer Junior Support Engineer, Self Service Terminal
Supporting self-service machine operations so customer services stay available.
Apr — Jul 2026
Junior Consultant IT
Digital transformation for Bank Sulselbar and data-protection compliance for Bank Maspion.
Nov 2025 — May 2026
Computer Administrator (Pranata Komputer)
Kemnaker graduate internship program at BNNK Pasuruan: IT infrastructure maintenance and technical support for users. Completed with a "Very Good" (Sangat Baik) rating.
Jul — Oct 2024
Information Technology Support
A server monitoring system and a web-based digital guestbook.
Apr — Jul 2023
System Analyst
Requirements analysis, UI/UX design, and test cases before deployment.
// projects

Digital Skola QA bootcamp (10 modules, 2026): test plans, bug reports, API, load testing, and web & mobile automation.
Quality Assurance
Websites and web apps: courses, invitations, landing pages, and internal tools.
Web Development
Interface design for apps and websites, from a laundry app to a literacy portal.
UI/UX
Android apps: workouts, to-do list, OTP authentication, and Woof (Jetpack Compose).
Android Developer
Computer vision and machine learning: litter detection, nutrition, and fruit freshness.
Artificial Intelligence
Malware, disk, Android, log, and credential investigations.
Forensic Digital// certifications
// contact